xx998's Privacy Policy

Introduction & Scope

xx998 (referred to here as "we", "our", or "the platform") provides a safe and reliable online casino and betting experience for Bangladeshi players. Your privacy is very important to us. This privacy policy explains what types of information we collect, how we use it, who we share it with, and what steps we take to protect your information.

This policy applies to xx998's website (xx998.lat), its mobile version, and all services provided through the platform. By using our platform, you are considered to have agreed to the terms of this policy. If you do not agree with these terms, please refrain from using our services.

This policy may be updated from time to time. For important changes, we will notify you through the platform or at your registered email address.

What Data We Collect

When registering an account and using services on xx998, we collect the following types of information:

2.1 Information You Provide Directly

• Full name, date of birth, and nationality
• Email address and mobile number
• Residential address
• A copy of a government-issued ID for identity verification (such as a national ID card or passport)
• Payment method details (bKash, Nagad, Rocket, or bank account information)

2.2 Automatically Collected Information

When you use our platform, some information is collected automatically, including:

• IP address and device identifier
• Browser type and version
• Operating system
• Date and time of access to the platform
• Log data about pages viewed and usage patterns
• Referral URL (the source from which you arrived at our site)

2.3 Transaction-Related Information

A complete transaction history related to deposits, withdrawals, and betting activity is stored securely in our system. This includes amounts, dates, methods, and transaction status.

Purpose of Data Use

xx998 uses your personal information for the following purposes:

3.1 Account Management & Identity Verification

We use your information to create and maintain your account, confirm your identity, and ensure account security. This information is essential for age verification — our platform is for those aged 21 and above only.

3.2 Payment Processing

Your financial information is used to process deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount is ৳200 and the minimum withdrawal amount is ৳500.

3.3 Customer Support

Our 24/7 live chat and email support team uses your information to resolve your issues. Providing personalised assistance is not possible without this information.

3.4 Platform Improvement & Analytics

We continuously improve our services by analysing user behaviour. Data derived from this analysis is never shared with third parties in a personally identifiable form.

3.5 Fraud Prevention & Legal Compliance

Your information plays an essential role in preventing financial fraud, money laundering, and other illegal activities, as well as in meeting applicable legal obligations.

Data Storage & Protection

xx998 applies industry-standard security measures to protect your information. SSL (Secure Socket Layer) encryption technology is used for all data transmission and storage.

4.1 Technical Security Measures

• 256-bit SSL/TLS encryption on all connections
• Data stored in secure data centres
• Regular security audits and vulnerability testing
• Firewall and intrusion detection systems
• Two-Factor Authentication (2FA) support

4.2 Administrative Security Measures

Access to your information is limited to a small number of authorised staff. All staff are bound by confidentiality agreements and trained in data protection best practices.

4.3 Data Retention Period

All information is retained for as long as your account is active. Even after an account is closed, certain information may be kept for a defined period to meet legal obligations. After that, all information is securely deleted.

Sharing Data with Third Parties

xx998 never sells your personal information or shares it with third parties for advertising purposes. However, data sharing may occur in the following limited circumstances:

5.1 Payment Service Providers

Necessary payment information is shared with bKash, Nagad, Rocket, and associated banking partners to process transactions. These parties follow their own privacy policies.

5.2 Technology & Service Partners

Game software providers (including Pragmatic Play, Evolution Gaming, JILI, Spribe, NetEnt, Microgaming, Ezugi, and others) may receive limited technical data to operate the platform. This information is used solely to keep game services running.

5.3 Legal Obligations

In the case of a court order, government investigation, or legal obligation, we are required to provide the relevant authorities with the necessary information. In such cases, we provide only the information that is legally required.

5.4 Business Transfers

In the event of a company merger, acquisition, or asset sale, user information may be transferred. In such circumstances, we will notify you in advance.

Cookies & Tracking Technologies

The xx998 website uses cookies and similar technologies. Cookies are small text files stored in your browser that help us improve our services.

6.1 Types of Cookies

• Essential cookies: Required to maintain login status and ensure security. These cannot be disabled.
• Functional cookies: Help remember your language preference and other settings.
• Analytics cookies: Collect anonymous statistics to understand how our services are used.
• Session cookies: Automatically deleted when the browser is closed.

6.2 Cookie Controls

You can control cookies by changing your browser settings. However, disabling certain cookies may limit the functionality of the platform.

Your Rights & Choices

As a registered user of xx998, you have the following rights regarding your own information:

• Access: The right to know what information we hold about you.
• Correction: The right to request correction of inaccurate or incomplete information.
• Deletion: The right to request deletion of your information in certain circumstances (subject to legal obligation exceptions).
• Restrict processing: The right to object to the use of your information for specific purposes.
• Data portability: The right to request your information be provided in a readable format.
• Withdraw consent: The right to withdraw your consent at any time.

To exercise these rights, please contact our support team. We will respond to your request within a reasonable time.

Protection of Minors

xx998 is strictly committed to the protection of minors. Our platform is for those aged 21 and above only. We do not intentionally collect information from anyone under the age of 21.

Age verification is mandatory at the time of account registration. If we suspect a user is under the age of 21, we will immediately suspend their account and delete the relevant information.

Policy Changes & Updates

xx998 reserves the right to review and update this privacy policy from time to time. The policy may change due to changes in services, applicable laws, or technological developments.

For important changes, we will:

• Display a clear notice on the platform
• Notify you at your registered email address
• Clearly state the effective date of the change

Continued use of the platform after the updated policy takes effect will be considered your agreement to the revised policy.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact our privacy team:

• Email: [email protected]
• Live Chat: 24/7 support directly in Bengali

Our support team provides assistance in both Bengali and English. We take all privacy-related requests seriously and aim to respond as quickly as possible.